onometra technologies pvt ltd
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Delivery Manger



Experience: 7 to 10 yrs 
Educational qualification: BE / BTech / MTech / ME/ MCA 
Location: Kolkata


Responsibilities:

  1. Managing client relationships, ensuring clear definition of the project requirements and objectives, ensuring that the project deliverables meet the businesses requirements, resolving conflicts and anticipating/handling of critical situations.
  2. Building teams through right skill resource matrix, aligning resources according to project skill requirements; maintaining continuous inter-personal communication with team; nurturing individuals as resourceful team members, managing attrition and building retention strategies; managing
    termination, and disciplinary recommendations.
  3. Converting a project work breakdown structure (produced by a technical architect for example) to a professional project plan with resource assignments, dependencies, milestones, critical path identification, cost estimation, optimization, etc.
  4. Defining, analysing, and communicating trends and acting KPIs for project deliveries, enforcing efficient DevOps practices, Quality Management Framework, IT security policies, process and procedures.
  5. Implementing and tracking projects through Project Management controls, i.e., through regular KPIs, KRAs, process compliance review (PCR), causal analysis, production support metrics, SLA, business continuity planning (BCP), internal & external surveillance audit, customer satisfaction.
  6. Supervising staff including prioritizing and assigning work; conducting performance evaluations; ensuring necessary staff training; ensuring that employees follow policies and procedures; maintaining a safe working environment.
  7. Ensuring service level agreement (SLA) adherence and reporting to the client and Onometra management; Creating and presenting OBRs, QBRs & MPRs every month and quarterly; Supporting internal audit process.

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